Multiserve offers a range of valuable features, including real-time RMA information that allows you to track returns and exchanges as they happen. It also provides insights into the total number of RMA requests received, distinguishing between warranty and chargeable RMAs for precise analysis. Additionally, you can monitor turnaround times, ensuring efficient processing of returns. The portal further empowers users with the ability to download reports, enabling tailored reporting and data analysis to support informed decision-making.